We do our utmost to avoid applying cancellation charges by developing long-term relationships with our customers and through good communication. In the event of cancellation, we do need to cover our lost revenue from the cancelled booking at a point when it is unlikely to be replaced with a new booking.
Cancellation within 6 weeks of date booked – 25% of Room Hire
Cancellation within 5 weeks of date booked – 50% of Room Hire
Cancellation within 2 weeks of date booked – 100% of Room Hire
Cancellation within 7 days of date booked – 100% of Room Hire and Full catering costs
All invoices are raised in the week following meetings and are payable within 30 days – after this, interest will be added at 10% per month until the invoice is paid in full.